Helping on the
You are welcome to help on the forum by answering general
questions of users the developers do not have the time to answer.
Please remember that English is the forum language so most people
have a chance to understand.
If we see you helping a lot you may even be provided with
moderator status and so to speak part of the "support team".
Zenphoto is constantly developed and sometimes new bugs sneak in
without being noticed while fixing other things. By testing the
development version from GitHub you help
Some guidelines to help us to help you in reporting bugs:
- Disable all third party plugins and
theme and try to reproduce the issue with an official
theme. Our ability to diagnose problems is much aided if we can
reproduce them ourselves.
- Always use the latest Zenphoto release. We can
provide only minimal support for versions that are not current. If
you are experiencing problems you should first upgrade your site to
the current version of Zenphoto.
- Try the support build from
GitHub to see if your issue perhaps has already
been fixed in development.
If the above does not already resolve your issue, please follow
these further steps:
- Open a new (...)