zenphoto forums » Installation Support

Setup doesn't run, all blank

(9 posts)
  • Started 10 months ago by darkygirl
  • Latest reply from sbillard

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  1. darkygirl

    Junior
    Joined: Oct '08
    Posts: 7

    Hi,
    I had an older version of zenphoto on the site http://www.lorenzoadamson.com
    We want to revamp the site completely, also the content so we thought the best was to remove all zenphoto files from the server and start from scratch, however I am not able to get the setup running. This is what I have done:

    - removed the zenphoto folder from the server. However is not completely removed. I get a message saying the directory is not empty but I don't see any files or subfolders within the zenphoto folder
    -downloaded the latest version to computer
    - unzipped the latest version localy
    - uploaded the whole zenphoto folder to the httpdocs folder in the server
    - went to the website, nothing happens, all is blank
    - went straight to http://www.lorenzoadamson.com/zenphoto/zp-core/setup.php, nothing happens, all blank

    Please help!

    Cheers,

    darkygirl

    Posted 10 months ago #

  2. darkygirl

    Junior
    Joined: Oct '08
    Posts: 7

    FYI I am using Google Chrome

    Posted 10 months ago #

  3. Laurent

    Contributor
    Joined: Jun '08
    Posts: 216

    Did your server match the minimum requirement ?

    http://www.zenphoto.org/news/installation-and-upgrading

    Laurent

    Posted 10 months ago #

  4. dschafar87

    Apprentice
    Joined: Jul '12
    Posts: 3

    I have a similar problem, my setup page went blank after i enter the MySQL information.
    The MySQL Data is correct, other scripts like piwigo work with it

    BTW my Server matches the requirements

    Posted 10 months ago #

  5. Zenphoto development team
    acrylian

    Developer
    Joined: Jul '07
    Posts: 13,367

    As always please review your server error logs

    Don't forget to read the Forum rules and usage resources
    Posted 10 months ago #

  6. dschafar87

    Apprentice
    Joined: Jul '12
    Posts: 3

    No error Logs were written

    Posted 10 months ago #

  7. darkygirl

    Junior
    Joined: Oct '08
    Posts: 7

    I have checked them but I don't see anything relevant about setup.php
    Now I have removed all zenphoto files and folders but the page keeps redirecting to http://www.lorenzoadamson.com/zenphoto...I am desperate, some more info than just a one liner would be much appreciated

    Posted 10 months ago #

  8. dschafar87

    Apprentice
    Joined: Jul '12
    Posts: 3

    problem solved, i created a new mysql database, now it works

    Posted 10 months ago #

  9. Zenphoto development team
    sbillard

    Chief Developer
    Joined: May '07
    Posts: 9,770

    Sometimes there are hidden files in folders that your server is not allowing FTP to see or remove. This has happened to me when I have made a bad test on my hosted site and created a .svn folder.

    I knew it was there but could not remove it. I had to ask my hosting provider to clean out the folder for me.

    The re-direct is probably due to a .htaccess file. (And maybe that file would not be shown, files starting with periods are often hidden.)

    Probably your best bet is to ask your provider to clean out the folders for you and hopefully that will make things good again.

    Don't forget to read the Forum rules and usage resources
    Posted 10 months ago #

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